Over the last fortnight to 13 March, households in England and Wales either received a letter containing an access code which will allow the recipient to fill in their census form online (the majority), or a paper questionnaire.
Census Day is 21 March but you can do it before. The letters will have a telephone number (0800 141 2021) which can be used to get a paper form if you need one, or to ask for help.
There are advisers available to help you at the following times:
Monday to Friday, 8am to 8pm
Saturday, 8am to 1pm
Census weekend (20 – 21 March), 8am to 8pm
Information about the census is available in the following accessible formats:
Simple language and clear link text helps you to navigate the census website and you can use speech recognition software and listen using a screen reader. There is also an accessibility statement which provides more detail on how compatible this website is with assistive technology.
To get help with your census you can also:
- ask someone else to fill it in for you, or help you if you can’t do it yourself;
- access web chat, call us on the phone or use the text relay system from our contact us page
- find a support centre, where you can get help to complete your census online.
There is also guidance on how you can help someone else to complete their census.
Help completing the 2021 Census is available at West Sussex Libraries. Due to COVID-19 restrictions, the service will be offered over the phone. The Remote Digital Support Team will be taking calls and booking slots for customers. A member of support staff will then contact the customer and complete the form for them over the phone. If changes to COVID-19 restrictions allow, the service will be offered face to face in 15 libraries. Please phone 03302223455 to book an appointment.
A successful census will ensure everyone from local government to charities can put services and funding in the places where they are most needed. This could mean things like doctors’ surgeries, schools and new transport routes.
That’s why it is so important everyone takes part, and we need all sections of the population to record their personal circumstances so that they are known about and can be factored into decision making.