Many blind and partially sighted people encounter unnecessary barriers when accessing services, workplaces and public spaces. Often, simple changes in awareness, communication and accessibility can make a significant difference. Visual Impairment Awareness Training helps organisations become more inclusive, improves customer and service user experiences, supports compliance with equality legislation and demonstrates a commitment to accessibility and inclusion.

Visual Impairment Awareness Training helps people understand the challenges faced by blind and partially sighted individuals and learn practical ways to provide effective support. The training covers different types of sight loss, communication techniques, accessibility, guiding skills and best practice for creating inclusive environments. Delivered by trainers with lived experience of visual impairment, the sessions combine practical activities, discussion and real-world examples to build understanding and confidence.

The training is suitable for anyone who interacts with members of the public, customers, patients, service users, colleagues or students. We regularly work with businesses, healthcare providers, educational settings, charities, community groups, local authorities, customer service teams and public-facing organisations. Whether you are looking to improve accessibility, enhance customer service or support visually impaired staff and service users, the training can be tailored to your organisation’s needs.

Yes. Sight Support Worthing’s Visual Impairment Awareness Training is CPD accredited, providing participants with recognised professional development while increasing their understanding of sight loss and accessibility. The accreditation demonstrates that the training meets recognised standards and contributes to ongoing learning and professional practice.

Thanks to funding from Adur & Worthing Councils’ Thriving Together Fund, eligible organisations in Worthing and Adur can currently access the training free of charge. Availability is limited and subject to funding criteria. Organisations outside the funded area, or those wishing to arrange training in the future, are welcome to contact us to discuss available options and pricing.

Yes. Training can be delivered either at your own premises or at Sight Support Worthing’s headquarters in Rowlands Road, Worthing. We can accommodate a range of group sizes and will work with you to find a format that suits your team. Delivering training at your workplace can often make it easier for staff to attend and discuss accessibility improvements relevant to your organisation.

Training sessions can be tailored to meet the needs of different organisations, but typically run for between two and three hours. The sessions include a combination of presentations, practical demonstrations, interactive activities and discussion. We are happy to discuss bespoke formats if you require shorter awareness sessions or more in-depth training.

Participants will gain a better understanding of sight loss and develop practical skills that can be applied immediately in the workplace. Topics include communicating confidently with blind and partially sighted people, offering assistance appropriately, understanding common barriers, improving accessibility, creating more inclusive environments and making reasonable adjustments. Staff leave with greater confidence and practical knowledge that can improve experiences for customers, colleagues and service users with sight loss.